Terms and Conditions
By using Al Ain Water Store and providing us with your personal information, you agree to the terms outlined in this Privacy Policy. "The Company" or "we" refers to Al Ain Water Company, registered in the Kingdom of Saudi Arabia. "You" or "the User" refers to any individual using Al Ain Water Store. If you do not agree to these terms, you must cease using the website immediately.
Is my information secure?
When using this service, you should be assured that we take every precaution to protect your personal data and prevent unauthorized or illegal access to it, as well as to protect it from processing, alteration, and loss. We implement various security measures and continuously work to improve them.
We disclaim all liability for any breaches that occur from your contact or from parties beyond our control, as no system or technology is completely immune to damage. Therefore, if you suspect any vulnerability within the online store, you can contact us to resolve the issue via the following email address: [email protected]
How is the online payment process processed within the online store? Al Ain Water uses a trusted third party to process electronic payments. This process does not apply to customers who select "Cash on Delivery" during the shopping process. This third party may request your credit card information and access to your contact list. We may also request certain permissions to improve your service, such as accessing your location coordinates to enhance delivery.
Do you share my personal data with any other parties?
The privacy of Al Ain Water's users is paramount to us. We strive to protect it in every possible way. We never sell this data. However, we may share some necessary information with a third party to improve your experience using our services. The purposes for which we collect this data are purely statistical and marketing-related, such as the number of users and their locations, the services they use, or the products they have expressed interest in or ordered.
What permissions does the system request from me?
Access to your phone's status. Access to your location coordinates to facilitate order delivery and calculate the estimated delivery time to your address.
When you browse our store, we will not collect any personal data about you until you decide to use the service. If you do use the service, we may collect the following personal data:
Name
Email address
Mobile number
Location and address (sometimes requiring location services to be enabled)
In addition to cookies used when you browse the Al Ain Water store.
How do we use personal data?
We collect the personal data mentioned above for the following reasons:
Registering with the store
Personalizing your store experience to provide you with the best possible shopping experience with Al Ain Water
Planning delivery times
Informing you about promotional offers
Communicating with you
Is my personal data safe?
We use highly advanced technologies to protect your data privacy and prevent loss, theft, or hacking.
Can I change my data?
You can modify your personal information by logging into your account on the website or by contacting customer service through the "Contact Us" section or via customer service email.
Right to Modify Terms of Use
Al Ain Water reserves the right to update its Terms of Use by adding or deleting new clauses or modifying existing ones at any time.
How do we notify Al Ain Water users of any updates to the Terms of Use?
We will not send any notifications or emails regarding updates to the Terms of Use. However, you can always find out about any updates by visiting this page.
What Law Governs These Terms?
These Terms of Use are governed by the laws of the Kingdom of Saudi Arabia, and your acceptance of them means you agree to submit to the jurisdiction of the courts of the Kingdom of Saudi Arabia.
Do you have any questions?
If you have any questions, concerns, or inquiries about these Terms, we are always happy to answer them. You can contact us directly via email at [email protected], and we will respond as soon as possible.
