Shipping & Delivery
Al Ain Water Store is committed to providing a reliable and well-organized delivery service to our valued customers. Below is an explanation of our shipping and delivery policy.
Delivery Area
Delivery is limited to Jeddah city only.
The store does not offer delivery services outside Jeddah.
Delivery Fees
Delivery is free for all orders within Jeddah city.
Delivery Company
All orders are delivered exclusively by Al Ain Water Company delivery representatives.
No alternative delivery options are currently available.
Delivery Time
Orders are prepared immediately after payment confirmation.
Delivery takes place within 1 to 3 business days at most.
Delivery times are estimates and may vary during peak seasons and promotional periods. Order preparation may take slightly longer during such times.
Customer Responsibility
The customer must provide an accurate address and a valid contact number to ensure successful delivery.
If delivery cannot be completed due to incorrect information or lack of customer response, the store reserves the right to reschedule the delivery.
Receiving & Notes
If a damaged or incorrect product is received, please contact us within 24 hours of receipt.
Contact Us
For any inquiries related to shipping and delivery, you may contact us during customer service working hours from 9:00 AM to 4:00 PM, Saturday to Thursday.
Customer Service: 920001369
WhatsApp: 0545671704
